Scally and Trombone want you to be happy with your purchase, so if you would like an exchange you can return the item, at your expense, within 14 days of purchase. The item must be unused or unworn and in original condition. Where provided all packaging such as tags must be included with your return. You will be required to return the item, at your cost and we will make the swap. Postage costs on the exchanged item will be a $10 flat rate. Goods received by us that are damaged or worn will not be accepted. Please email firstname.lastname@example.org so we can assist you.
Refunds will only be given on goods that are faulty. Goods will be deemed faulty if they are received damaged by the customer or where a manufacturing fault occurs. Normal wear and tear are not considered to be a fault.
In the rare case that you receive faulty goods, please email or call as soon as possible. We hope to resolve the problem with you and work out the best solution. You will be required to return the item, at your expense and a full refund will be given excluding the original postage costs within 14 days of purchase.
Return the product with receipt to the following address:
311 Brunswick Street Fitzroy VICTORIA, 3065 Australia
Sale items are not refundable or exchangeable, and all sales are final.